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Burning Questions? - Find relief here

A. If you are a principal, administrator, IT staff or other decision maker for your verified school, we will establish a free trial account once administrative setup and training is confirmed.

If you are a teacher, parent or student whose school has just implemented Ace, please contact your school's administrator for log in information.

A. Click the green "Log In" button above to enter your school's ID, your username and your password. Schools generally will provide this information to you once Ace is fully implemented.

A. Please contact your school. For security reasons we are unable to provide log in credentials via phone or email.

A. Yes. Currently, if you wish to share your login credentials with your child they also can access your Ace account. Coming soon, Ace will offer individual parent/student login accounts.

A. Currently, Ace is designed as a school wide system to simplify grading, attendance and other school administration tasks for a whole school. While we don't offer individual user accounts at this time, we'll gladly demonstrate Ace to your school and provide information and assistance for presenting Ace to your principal/administrator, highlighting the benefits, ease of use, and cost effectiveness of Ace (see our free trial offer).

A. Most schools can be up and running in as little as an afternoon.

A. Anyone who is proficient using the internet and basic office applications can administer Ace. This person could be a member of the office staff, an IT teacher, the principal or even a teacher who is excited about using Ace.

A. Not time consuming at all. Actually, Ace can end up saving you and your staff countless hours of time. After the initial setup process, moving from term to term takes just minutes. Most administrative tasks can be delegated to one of your staff members. Yet you can still use Ace to instantly get information on any classroom, teacher or student at your school. We handle the technical duties including backups and updates, saving you valuable resources.

A. Ace is 100% web-based, and we do not currently offer local desktop apps. An internet connection is required.

A. Ace was originally designed to work over a 56K dial-up modem connection. Although it is still usable with this method, we highly recommend broadband connectivity (such as cable or DSL) to make Ace feel more responsive.

A. Most computers, Mac or PC, made in the last 10 years or so should work fine. You don't need to install any special software, just make sure your web browser is up to date. Ace works well on current versions of Internet Explorer, Safari, Firefox and Google Chrome.

Ace SMS 2012 all rights reserved. Developed by Softlink Technologies.